Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...Chicago Jesuit Academy is currently looking to hire a part-time School Nurse to support our 3rd-8th grade students. 7:30 am 2:30 pm Fridays. Students who attend Chicago Jesuit Academy will be the next generation of leaders. Talented individuals who wish to be employed...
...center of what we do, we strive to place critical market intelligence into the hands of our 4,500+ clients so they can win more government business. Our Mission: At GovSpend, our vision is to be the foremost and indispensable provider of Data and Market Intelligence...
...Orthopedic Hand & Upper Extremity Surgeon Opportunity Fort Myers / Cape Coral, Florida Join an established group with a large referral base and start seeing patients from day one! Position Highlights: Busy from Day One: Be part of a well-established group with...
...Education and Experience Highschool diploma or equivalent required. One year of customer service experience required. Medical or dental experience preferred. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional...
...and training, this full-time role offers a hybrid work schedule , allowing you to work from home 2-3 days per week and in-office 2-3 days per week.... ...compensation (salary commensurate with experience)~ Paid health insurance, life insurance, and long-term disability coverage...