Service Manager - Agriculture Equipment Job at Systematic Business Consulting, Holland, MI

Qy9qSlVVL2RiaWJDQ0xWM3VoYUJmTk02Q2c9PQ==
  • Systematic Business Consulting
  • Holland, MI

Job Description

Position Summary

A leading equipment dealership with multiple locations across the Midwest is seeking a skilled and driven Service Manager to oversee service operations at their Holland, MI location. This role is ideal for a candidate with strong leadership experience in service department management—particularly within the agricultural, heavy equipment, or construction equipment sectors. The Service Manager will play a key role in optimizing department performance, developing personnel, and ensuring customer satisfaction.

Sign on bonus included in employment offer!

Key Responsibilities

  • Oversee and continuously improve all service department operations
  • Establish and execute annual service goals and budgets aligned with company objectives
  • Monitor and ensure adherence to service processes that drive customer satisfaction
  • Collaborate with marketing and aftermarket teams to implement local service marketing strategies
  • Plan and coordinate promotional activities, including customer clinics and field days
  • Ensure timely processing of warranty and Product Improvement Program claims
  • Schedule work assignments based on employee skill sets and department needs
  • Review and approve work orders for completeness and accuracy before billing
  • Lead recruiting, staffing, and performance development efforts for the service team
  • Conduct performance evaluations and support ongoing training and career development
  • Maintain a clean, safe, and organized work environment, in accordance with company safety standards
  • Stay informed on industry products, trends, and competitor offerings

Qualifications

  • Minimum of 3 years' experience managing a service department, with proven success in meeting or exceeding performance metrics
  • Background in equipment service management: off-road, construction, agricultural, turf, or heavy equipment required
  • Ability to analyze operational reports and drive process improvements
  • High School Diploma or GED required; Associate degree in a related field preferred
  • Strong communication, organizational, and leadership skills
  • Familiarity with manufacturer training programs and dealer service systems is a plus

Job Tags

Local area, Relocation bonus,

Similar Jobs

Ultimate Staffing

Office Assistant (Bilingual Spanish) Job at Ultimate Staffing

 ...A compassionate, client-focused organization in Arcadia is seeking an Entry-Level Office Assistant to support its administrative operations. This is a great opportunity for someone looking to gain experience in a professional office setting. The ideal candidate is bilingual... 

Confidential

Personal Grocery Shopper Job at Confidential

 ...stored at home. Qualifications Proficiency in Russian is mandatory Previous experience in a similar role preferred Positive attitude with a willingness to help Flexible and adaptable to changing needs Energetic and enthusiastic Excellent organizational... 

Dentons Cohen & Grigsby

Commercial Litigation Attorney Job at Dentons Cohen & Grigsby

 ...to achieve desired outcomes. Conduct factual research using a variety of resources, including social media, internet research, newspapers, magazines, libraries, case documents and other external sources. Prepare privilege logs. Assist attorneys in preparing and conducting... 

Harmony Public Schools

Teacher- Generalist (Pre- Kindergarten) Job at Harmony Public Schools

 ...that maximize student engagement and learning. Utilizes a variety of teaching practices and methodologies that reflect diverse educational, cultural, and linguistic backgrounds in order to meet the individual needs of students. Instructs and monitors students in... 

Discover International

Associate Director Clinical Operations Job at Discover International

 ...Job Title: Senior Manager / Associate Director, Clinical Operations Location: Fully Onsite San Diego, CA Position Overview:...  ...ensuring the operational excellence of our clinical development activities and will collaborate closely with cross-functional teams and...