Job Description

Position Description and Job Skill Set:

• Acquire knowledge of the new vital records database management system.
• Answer incoming calls, online and email requests for assistance with the vital records database management system.
• Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
• Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
• Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

• Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
• Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.

Preferred/Not Required:

• Experience working with or for government entities on data and/or IT-related projects.
• Experience working with Vital Records.

Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.

"No phone calls please."

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